HELP DESK

help desk is a resource intended to provide the customer or end user with information and support related to a company’s or institution’s products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email.

helpdesk

How Help Desk benefits

RTS Help Desk is here to support your organizations success. Real time live support via telephone or email. If you need a solution our help desk is here to provide just that.

Troubleshooting

Whether its a new marketing strategy or you simply need the best way to track a current promotion our help desk is here to support. We can help you understand the analytics and best processes.

Consulting

Have an Idea but not sure how to best implement? Our team is well equipped to help guide you and your team from idea to implementation to success!

Training

Want to learn more about a function or best practices for a specific idea? We are here to make sure your successful in your endeavors.

Technical Services

Having technical issues? Our team supports a variety of technologies and can help to get you back up and running

Who are we partner with

Korona

KORONA.pos is an advanced retail POS system for multi-location retailers and single store operations with ambitions. The solution consists of two main components, the retail POS terminals in your stores and the back officewhich can be accessed conveniently via web browser.

KORONA
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DataLogic

Datalogic SpA is one of the leading manufacturers of bar code readers, mobile computers, sensors, vision systems and laser marking. Its products are used in manufacturing, logistics and transportation, as well as in the large distribution sector. It is a world leader in automated identification, automated data acquisition and industrial automation.

Korona

KORONA.pos is an advanced retail POS system for multi-location retailers and single store operations with ambitions. The solution consists of two main components, the retail POS terminals in your stores and the back officewhich can be accessed conveniently via web browser.

KORONA